Privacy Policy

Effective Date: June 01, 2024

DataAWARE360 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy details how we collect, use, store, and protect users' personal information. By using our website and services, you agree to the terms of this Privacy Policy.

1. Types of Data Collected

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Usage Data: Information about how you use our website, such as your IP address, browser type, browsing history, and pages visited.
Technical Data: Device type, operating system, and other technology used to access our website.
Communications Data: Records of your interactions with us, including emails, chat logs, and customer service interactions.

2. Purpose of Data Collection

We collect and use your personal information for the following purposes:

To Provide and Improve Our Services: To deliver the services you request, improve our website's functionality, and enhance user experience.
Communication: To respond to your inquiries, provide customer support, and send important updates and information about our services.
Marketing: To send promotional materials and updates about our products and services that may interest you, with your consent.
Analytics: To analyze usage patterns and improve our website's performance and content.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Data Storage and Security Measures

We implement appropriate technical and organizational measures to ensure the security of your personal information. This includes:

Encryption: Encrypting data during transmission and at rest to protect against unauthorized access.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Security Audits: Conducting regular security audits and assessments to identify and mitigate potential risks.

4. User Rights Regarding Their Data

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Restriction: You can request that we restrict the processing of your personal information under certain conditions.
Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at [Insert Contact Information].

5. Data Sharing and Third-Party Disclosures

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device that collect information about your usage patterns.

Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
Purpose of Cookies: Cookies help us understand how you use our website, remember your preferences, and provide personalized content and advertising.
Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DataAWARE360
support@dataaware360.com
+254 734 877 508

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting DataAWARE360 with your personal information.